FAQs

Attendees are encouraged to walk to the Gala if able (0.3 mile walk). The full name and address of the Armory is Voltigeurs de Québec Armoury located at 805 Wilfrid-Laurier Ave, Québec City, Quebec G1R 2L3, Canada. There is a map located on the "Maps" page of the mobile app.

For those unable to walk to the Gala, a wheelchair accessible minibus is available, shuttling guests from the convention center to the Armory between 7:00 PM - 8:00 PM. The minibus will pick up from the Armory at 11:30 PM to return attendees to the convention center. The minibus can be identified with the name, "Minibus Paquin Inc." and has big wheelchair signs on each side. Space on the minibus is very limited.

Please find an AACPDM Staff member if you are having difficulty navigating how to get the the gala or finding the minibus. AACPDM staff members will be outside and along the route to help guide attendees to the Armory.

No, unfortunately ticket sales closed on September 30th to accommodate the caterer's need for advanced orders. Tickets are no longer available for purchase.

You can notify AACPDM staff at the registration desk that you can no longer attend the Networking Gala and they will donate it to an attendee in need of one. Refunds will not be given to donated tickets.

 Go to the Apple App Store or Google Play and search for AACPDM Events. Install and open the event app. Find your event in the Upcoming Events (bottom row). Tap the Annual Meeting icon.

To login, select "Create Account" and enter the event code AACPDM2024. Then, type your name and email address. If you already have an account, select "Login" and enter your username (i.e. your email address) and password.

*Please note: if you still have the app downloaded on your device from a previous year, we recommend you delete it and re-download it to avoid glitches

Although it is the same app as last year, it will operate best if you deleted and re-downloaded the app so the proper updates can be made.

Interactive Agenda- this is where you can view the in-app program and save sessions to your "My Schedule".

Happening Now- will show all sessions that are currently be presented at that moment.

My Schedule- this will show any of the sessions you saved (i.e. starred) while viewing the Interactive Agenda.

PDF Program- displays the PDF program that is avaiable on our website and avaiable in a physical form in the registration area.

The two most common errors are Wi-Fi connection, or the app is remembering data from a previous year you attended. Please ensure you are connected to the best Wi-Fi source (i.e. if you are at the hotel, use the hotel Wi-Fi. If you are in the convention center, connect to the convention center Wi-Fi). If your app is loading slowly or keeps crashing, it could be because it needs updating. In this case, we recommend removing/deleting the app entirely and re-downloading it.

Other helpful tips can be found here: https://www.mycadmium.com/includes/shared/help/helpItemFullscreen.asp?ID=5816&User=16560&alreadyViewed=1

Registration is located in Hall 300 on the 3rd floor.

Registration is open:
Tuesday, October 22        4:00 PM - 6:00 PM
Wednesday, October 23   7:00 AM - 8:00 PM
Thursday, October 24      7:00 AM - 4:30 PM
Friday, October 25           7:00 AM - 4:30 PM
Saturday, October 26       7:00 AM - 12:00 PM

You may register by visiting the on-site registration desk or use your own device and register online at: https://www.aacpdm.org/events/2024/registration

Yes, it is located on the 3rd floor near registration. Please head to the Help Desk at registration if you need help finding it.

Yes, there is a large, wheelchair accessible family bathroom located right next to room 2000D (2nd floor).

The convention center has 2 small mobile carts that offer snacks, hot sandwiches, and soups from 11:00 AM - 2:00 PM on 10/24 - 10/26. These food carts are located in two parts of the convention center. One is located in foyer 2, right under the stairs and just out of the Exhibit Hall. The second one is on the third floor in foyer 3 near the escalators. Additionally, both connecting hotels (the Delta and Hilton) have restaurants. There are also a variety of local restaurants within a mile of the convention center.

Unfortunately, the AACPDM does not provide lunch for it's attendees.

Yes, you may check a coat or luggage at the coat check on level 300 near registration for $3 CAD per item per day.

The CME portal will open at the beginning of the Annual Meeting. You may apply for CME using our mobile app (look for the "Claim CME" button on the main page) or by visiting out website: https://www.aacpdm.org/events/2024/registration/cme-ceu-information

You can submit feedback for each session by clicking on the session on the Interactive Agenda on the mobile app and then click on the "Feedback" button.

Speaker Ready Hours
Wednesday, October 23    10:00 AM - 2:30 PM
Thursday, October 24       7:00 AM - 2:30 PM
Friday, October 25           7:00 AM - 2:00 PM
Saturday, October 26       7:00 AM - 11:00 AM

The Speaker Ready Room is located in room 201C - there will be a technician available during these hours. All Free Paper and General Session speakers should submit their slides in the Speaker Ready room 24 in advance of their presentation.

Please notify an AACPDM staff member if an AV technician cannot be found. AACPDM staff member can be found at Registration (Hall 300) and will be making rounds to each session room before they begin. You may also stop by the Speaker Ready room to notify that technician to send help to your room.